I came with my friend stay in your hotel only one day on May.03! But the service was a disaster for me.first,we came late to pick our luggage and keys,one of your staff said it’s already in our room,when we get to room but there is not luggage at all,
the second,l told your staff cuz the plane we need to check out at 11:20,your staff said can not!l think it’s weird cuz this is never happened in Tokyo,forgive me this is my first day in Osaka,the next day we came down around 11:30,and one of your male staff said you need to charge our 1000yen,by the way he make 3 calls start 11:00 during 11:30,make me feel you hotel so welcome !!!! at the last l said l need to speak with your manager,then your staff said the Check out time is OK!!what.....
And another thing is in the evening we ask 2 bottle of water,your staff said need to be charged.make me think about all the things is about money,terrible experience anyway.
地理位置確實是很好,離地鐵站也特別近 旁邊也有便利店 去哪里都很方便,但是酒店工作人員的服務態度和英語水平都需要提高.